Zenith Bank, one of Nigeria’s leading financial institutions, has recently reported a 10 percent growth in gross earnings and profit before tax in 2021. The Group Managing Director, Ebenezer Onyeagwu, attributes this impressive performance to the ‘quality and calibre’ of the bank’s team.
Over the years, Zenith Bank has established itself as a performance-driven organization, dominating both corporate and retail business sectors. The bank’s significant growth in its retail business is particularly noteworthy, with the number of accounts increasing from 3.4 million to 10 million in just three years. Similarly, the number of active cards has grown from three million to 14 million.
This success can be attributed to Zenith Bank’s innovative approach to banking. The bank focuses on understanding customer aspirations and developing the right products to meet these needs. It has created an omnichannel to engage customers at every segment, integrating mobile banking, POS, ATM, and internet banking.
Furthermore, Zenith Bank boasts the largest shareholders’ fund in the country, about ¢3.2bn, providing it with the deepest pockets to do any kind of deal available in the country. The bank also prides itself on having a well-diversified board and a best-in-class team.
In conclusion, the 10 percent growth of Zenith Bank is a reflection of not only the quality and calibre of its team but also its strong fundamentals, innovative strategies, and customer-centric approach. As the bank continues to navigate the dynamic financial landscape, it is poised for even greater success in the future.