OctaFX had an exciting year in India, where it was deeply involved in a wide array of charity and humanitarian initiatives. The company undertook projects to improve educational infrastructure, provided short-notice relief, and supported local communities and small to medium enterprises. Despite the challenges posed by the pandemic, OctaFX remained committed to helping clients achieve their investment goals, providing its services and tools even during the tightest pandemic restrictions.
On the product development front, OctaFX made significant strides in making its trading mechanics more convenient and relevant to customers’ needs. The launch of the OctaFX trading app for Apple iOS, which was installed more than 400,000 times, was a notable achievement. The company also expanded its offering by adding new trading instruments, including many new cryptocurrencies and national currencies, and increased the leverage for all their cryptocurrency pairs.
In a bid to enhance user experience, OctaFX upgraded its copy trading option’s rating and risk calculation system. The company’s customer support handled 3.5 million client chats that year, leveraging upgraded artificial intelligence to provide efficient service.
In conclusion, a year in the life of a global broker like OctaFX is marked by continuous innovation, customer service improvement, and a commitment to social responsibility. It serves as a testament to the transformative power of global finance when coupled with a commitment to social impact and customer satisfaction.
